Refund policy

If you are not completely satisfied with your purchase, you may return eligible items within 14 days of delivery for a refund. Please see our RETURN POLICY for details. Please email us at peakeparfum@gmail.com to begin the return process.

 

To qualify for a return, fragrances must be unused, unopened, and in their original factory-sealed packaging. For health and hygiene reasons, tester box items, unboxed items, and no-box items are not eligible for return. We are unable to accept returns on any fragrance that has been opened, used, tested, or has a broken seal, unless the item arrived damaged or defective.

 

If your order arrives damaged, defective, or you receive the wrong item, please contact our customer support team within 7 days of delivery. We will gladly arrange a full refund at no additional cost.

 

Once your return is received and inspected, a refund will be processed to your original payment method. Please note that original shipping charges are non-refundable unless the return is due to our error.